NNemtSync
Support
NemtSync dispatch (nemtsync.com) and the NemtSync Driver app
Contact us
Email support@nemtsync.com. We reply within one business day.
Drivers
- Signing in: open NemtSync Driver, enter your company code, then your 4‑digit PIN. Your dispatcher gives you both.
- Forgot your PIN or locked out? Call your dispatcher. They can set a new PIN right away. After 7 wrong PINs the app locks for 15 minutes.
- No trips showing? Pull down to refresh and check the date at the top. Trips appear only after dispatch assigns them to you.
- No signal? Keep working. Steps are saved on your phone with the real time and sync automatically when you're back online. Look for "Pending sync" in the header.
- Location: the app shares your location with dispatch only while a trip is active. For accurate tracking, allow location "Always" in iPhone Settings → NemtSync Driver → Location.
Dispatchers and company owners
- Sign in at nemtsync.com with your email and password. Use "Change password" (bottom left) to update it.
- Add drivers under Drivers and use "Set PIN" to create their app login. Your company code is shown when you set a PIN.
- To add your transportation company to NemtSync, email support@nemtsync.com.
Privacy
See our Privacy Policy.